When a Customer signs-up for Datalinker, we may ask to provide us with certain personally identifiable information (Personal Data) that can be used to contact or identify the Customer.
Personally identifiable information may include, but is not limited to:
While using Datalinker, we may collect the following information:
All data sent via Datalinker are encrypted with the exception of the metadata associated with it. The encryption is always performed on the sending device before transmission of the encrypted data to the Datalinker server. We cannot decrypt user data on our own for services other than datalinker analytics as the decryption key always remains in the sole possession and responsibility of the Customer.
This decryption key is and can never be stored on the Datalinker server. It is strictly forbidden to send unencrypted data to Datalinker. In the case of datalinker analytics, it is strictly forbidden to add data that may be used to identify a single individual such as e-mail addresses, internal user IDs, IDs used for loyalty programs or IP addresses.
Metadata does not contain personally-identifiable information. Metadata can be extended by the provider of a linker service. In this case, it is strictly forbidden to add data that may be used to identify a single individual such as e-mail addresses, internal user IDs, IDs used for loyalty programs or IP addresses.
Where the child is below the age of 16 years, processing shall be lawful only if and to the extent that consent is given or authorized by the holder of parental responsibility over the child.
Usage data is statistical data which provides us with information about the use of Datalinker, such as the number of sessions opened between services and users and the type of data being transmitted. This usage data is completely non-identifying and will be disclosed to the provider of the linker services involved for inspection and analysis of linker service usage.
We use your Personal Data for various purposes:
You are entitled to view, amend, correct, delete and limit the use of your Personal Data that we hold.
More precisely, you have the right to:
Your identity may be verified before responding to such requests.
We do not charge for this service and your request will be processed within 10-15 business days of the date on which we receive it, and in any event no more than one month. That period may be extended by two further months where necessary, taking into account the complexity and number of the requests.
You have the right to withdraw your consent at any time but this will not affect the lawfulness of processing based on consent before your withdrawal.
If you are not satisfied with our response or believe we are processing your Personal Data not in accordance with the law you can complain to the EU Data Protection Authority of the country in which you live.
Our Data Controller is:
Mr. Moritz DIETSCHE
CH – 4123 Allschwil
+41 61 511 52 71
We may employ companies and individuals to provide services on our behalf and to assist us in developing Datalinker.
These companies and individuals have access to your Personal Data only to perform these tasks on our behalf and are obliged not to disclose or use it for any other purpose. Your Personal Data are only processed by the authorized personnel.
We have a data protection regime in place to oversee the effective and secure processing of your Personal Data.
In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your Personal Data.
We are required under Swiss law to keep your Personal Data for ten years after which time it will be destroyed. This may include but is not limited to:
For the purposes of IT hosting and maintenance your information, including your Personal Data, may be transferred to and maintained on servers located within the European Union (Netherlands) or Switzerland.
We only to disclose information to third parties under the following circumstances: